Last Updated: August 20, 2026

Copyright Notice

© 2026 ECO EV (ECO SETU PRIVATE LIMITED). All rights reserved.

All content available on the ECO EV website, including text, images, graphics, photographs, logos, designs, icons, videos, software, and other materials, is the intellectual property of ECO EV (ECO SETU PRIVATE LIMITED), unless otherwise stated.

No material from this website may be copied, reproduced, modified, republished, distributed, transmitted, displayed, or used for commercial purposes without prior written permission from ECO EV.

Unauthorized use of any content or intellectual property belonging to ECO EV is strictly prohibited.

Trademarks

ECO EV and its associated logos, names, designs, and branding are trademarks of ECO SETU PRIVATE LIMITED, unless otherwise stated.

All other product names, company names, trademarks, logos, and service marks appearing on this website belong to their respective owners. Nothing on this website should be interpreted as granting any license or right to use any trademark without the prior written permission of its owner.

Permission to Use Content

If you would like to reproduce, publish, distribute, or otherwise use any content from the ECO EV website, please obtain prior written permission by contacting:

Email: partner@bikesetu.com

Reporting Copyright Infringement

If you believe that any content available on the ECO EV website infringes your copyright or other intellectual property rights, please notify us at partner@bikesetu.com with sufficient details regarding the alleged infringement so that we can review and take appropriate action.

Privacy Policy

Last Updated: August 20, 2026

ECO EV (ECO SETU PRIVATE LIMITED) (“ECO EV,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use our website and services. It also explains your privacy rights and the choices available to you.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein, subject to applicable law.

1. Interpretation and Definitions

1.1 Interpretation

Words with their initial letters capitalized have specific meanings defined below. These definitions apply whether the terms are used in singular or plural form.

1.2 Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our services or certain features of our services.

Affiliate means an entity that controls, is controlled by, or is under common control with ECO EV, where “control” generally means ownership of 50% or more of the shares, equity interests, or voting rights.

Company means ECO SETU PRIVATE LIMITED, with its registered/business address at 325 Okay Plus Spaces, Malviya Industrial Area, Jaipur, Rajasthan, India – 302017.

Cookies are small text files stored on your computer, mobile device, or other device by a website to remember information about your browsing activity and preferences.

Country refers to India.

Device means any device used to access our services, including a computer, mobile phone, tablet, or similar device.

Personal Data means information that relates to an identified or identifiable individual.

Service refers to the services and website operated by ECO EV.

Service Provider means an individual or organization that processes information on behalf of ECO EV to provide, support, maintain, analyze, or improve our services.

Usage Data means information collected automatically through your use of our website or services, including technical and interaction information.

Website means the ECO EV website, accessible at https://eco-ev.in.

You means the individual accessing or using our website or services, or the company or legal entity on whose behalf such individual is accessing or using them.

2. Information We Collect

We may collect information that you voluntarily provide to us, as well as certain information that is automatically collected when you use our website or services.

2.1 Personal Information

Depending on how you interact with ECO EV, we may collect information such as:

  • First name and last name
  • Email address
  • Phone number
  • Residential or business address
  • City, state, province, and postal code
  • Account or registration information
  • Documents or information required to provide our services
  • Other information that you voluntarily provide to us

We collect only the information reasonably required for the relevant business or service purpose.

2.2 Usage and Technical Data

Usage Data may be collected automatically when you access or use our website.

This may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and features accessed
  • Date and time of visits
  • Time spent on pages
  • Unique device identifiers
  • Diagnostic and technical information
  • Information regarding how you interact with our website

If you access our services through a mobile device, we may also collect certain device-specific information, such as the device type, operating system, mobile browser, unique device identifiers, IP address, and other diagnostic information.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, understand how visitors use our website, and enhance your experience.

These technologies may include cookies, web beacons, pixels, tags, and scripts.

3.1 Types of Cookies We May Use

Essential Cookies

These cookies are necessary for core website functionality. They may help with authentication, security, session management, and prevention of fraudulent activity.

Cookie Preference Cookies

These cookies help us remember whether you have accepted or declined certain cookie preferences.

Functionality Cookies

These cookies allow the website to remember choices you make, such as preferences and settings, so that you do not have to provide the same information repeatedly.

3.2 Managing Cookies

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some features of our website.

4. How We Use Your Personal Data

ECO EV may use your Personal Data for purposes including:

Providing and Maintaining Our Services

To operate, maintain, monitor, and improve our website and services.

Managing Your Account

To create and manage your account, verify information, provide access to relevant features, and administer your relationship with ECO EV.

Fulfilling Contracts and Transactions

To process and manage services, transactions, agreements, rentals, requests, or other services you obtain from us.

Communicating With You

To contact you by email, telephone, SMS, or other appropriate electronic communication regarding your account, transactions, services, security matters, updates, or other relevant information.

Marketing and Promotional Communications

Where permitted by applicable law and subject to your preferences, we may send information about products, services, offers, promotions, or events that may be relevant to you.

You may opt out of promotional communications at any time.

Responding to Requests

To receive, investigate, and respond to your questions, complaints, support requests, or other communications.

Business Operations

To analyze usage trends, understand customer requirements, measure the effectiveness of our services and campaigns, and improve our website, products, services, and user experience.

Business Transactions

Your information may be used or transferred as part of a merger, acquisition, restructuring, financing, sale of assets, reorganization, or similar business transaction, subject to applicable law.

Legal and Security Purposes

To comply with applicable laws and legal obligations, enforce our agreements, protect our rights and property, detect fraud or misuse, and protect the safety and security of our users, employees, services, and the public.

5. Sharing of Personal Data

We do not sell your Personal Data as part of our ordinary business operations.

We may share information where reasonably necessary for legitimate business, contractual, legal, or service-related purposes, including in the following circumstances:

Service Providers

We may share information with trusted third-party service providers that assist us with hosting, technology, analytics, customer support, communications, payment processing, security, or other business functions.

Business Transfers

Personal Data may be transferred or disclosed in connection with a merger, acquisition, financing, restructuring, sale of assets, or other transfer of all or part of our business.

Affiliates

We may share information with our affiliates where necessary for business administration, service delivery, or other legitimate purposes, subject to applicable privacy requirements.

Business Partners

Where appropriate and permitted by law, we may share information with business partners to facilitate services, promotions, or other offerings.

Legal and Regulatory Authorities

We may disclose information where required or permitted by applicable law, regulation, court order, legal process, or valid request from a government or regulatory authority.

With Your Consent

We may disclose your Personal Data for other purposes when you have provided the appropriate consent.

Public Areas

If our website or services provide public areas, forums, comments, reviews, or other features where information can be shared publicly, information you choose to post may be visible to other users or the public. Please exercise caution before sharing personal information in such areas.

6. Retention of Personal Data

We retain Personal Data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, enforce agreements, prevent fraud, or comply with applicable legal and regulatory requirements.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

Usage Data is generally retained for a shorter period unless it is required for security, service improvement, legal compliance, or other legitimate business purposes.

7. Transfer of Personal Data

Your information may be processed and stored at locations where ECO EV, its affiliates, or its service providers operate.

As a result, your information may be transferred to and maintained on systems located outside your state, region, or country, where data protection laws may differ.

Where such transfers occur, ECO EV will take reasonable steps to ensure that Personal Data is handled securely and in accordance with applicable laws and this Privacy Policy.

8. Access, Correction, and Deletion of Personal Data

Subject to applicable law, you may have the right to request access to, correction of, or deletion of Personal Data that we hold about you.

Where available, you may update or delete certain information through your account settings.

You may also contact us using the details provided below to request access, correction, updating, or deletion of your Personal Data.

We may retain certain information where required or permitted by law, or where necessary to establish, exercise, or defend legal claims, prevent fraud, resolve disputes, or enforce our agreements.

9. Disclosure Required by Law

ECO EV may disclose Personal Data when we reasonably believe that disclosure is necessary to:

  • Comply with a legal or regulatory obligation
  • Respond to a valid court order or government request
  • Protect and defend the rights, property, or interests of ECO EV
  • Investigate or prevent suspected fraud, misuse, or unlawful activity
  • Protect the safety of our users, employees, or the public
  • Protect against legal or financial liability

10. Security of Your Personal Data

We take reasonable administrative, technical, and organizational measures to protect your Personal Data against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Accordingly, while we work to protect your information using reasonable safeguards, we cannot guarantee absolute security.

11. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect Personal Data from children under 13.

If you are a parent or guardian and believe that a child has provided us with Personal Data without appropriate authorization, please contact us.

If we become aware that we have collected Personal Data from a child in circumstances where such collection is not permitted, we will take reasonable steps to delete the information.

Where applicable law requires parental or guardian consent for the collection or processing of a minor’s information, we will follow the requirements of that law.

12. Links to Third-Party Websites

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by ECO EV.

If you choose to visit a third-party website, that website’s own privacy policy and terms will apply. We encourage you to review the privacy policies of third-party websites before providing them with personal information.

ECO EV is not responsible for the content, privacy practices, security, or policies of third-party websites or services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, legal requirements, or other circumstances.

When we make material changes, we may notify you by posting an updated Privacy Policy on this page and, where appropriate, by email or another prominent notice.

The “Last Updated” date at the top of this Privacy Policy indicates when the policy was most recently revised.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your Personal Data, please contact us:

ECO SETU PRIVATE LIMITED (ECO EV)
325 Okay Plus Spaces
Malviya Industrial Area
Jaipur, Rajasthan – 302017
India

Email: partner@bikesetu.com

Website: https://eco-ev.in